Please be informed that the UNHCR Call Center will be closed on 05 April 2026 and 12 April 2026 in observance of the Easter holiday. Normal operations will resume on the following working day. We wish everyone celebrating a peaceful and happy...
On the occasion of the Holy Month of Ramadan, the working hours of the Call Center will be adjusted to 09:00 to 14:00 hours.Thank you for your understanding, and we wish you a blessed and peaceful month.
UNHCR has noted community concerns about difficulties reaching the UNHCR Syria Call Centre, including unanswered calls. The high volume of incoming calls is placing significant pressure on the system, and we sincerely regret the inconvenience this may cause. We...
Please be informed that the UNHCR Call Centre will be closed on December 25 (Christmas) and January 1 (New Year’s Day) in observance of the holidays. Wishing all a Merry Christmas and Happy New Year!
