UNHCR Call Centre Closure on December 25 (Christmas) and January 1 (New Year’s Day)

Dec 24, 2025 | Updates

Please be informed that the UNHCR Call Centre will be closed on December 25 (Christmas) and January 1 (New Year’s Day) in observance of the holidays. Wishing all a Merry Christmas and Happy New Year!

Closure of UNHCR Call Centre on 7th and 8th  December

Dec 4, 2025 | Updates

Please be informed that UNHCR Call Centre will observe the government holiday on December 7th and 8th. Normal operations will resume on December 9th. We wish everyone happy holidays!

Notice: Important update on Cash Assistance for Syrian Refugee Returnees

Dec 1, 2025 | Updates

The information on cash assistance for Syrian Refugee Returnees has been updated on UNHCR Help Page and Syria is Home, please visit the pages.

Protect Yourself from Fraud

Nov 25, 2025 | Updates

Your Questions Matter: UNHCR Call Center Ready to Assist Syrian Refugee Returnees

Nov 19, 2025 | Updates

UNHCR is launching a dedicated call centre to address enquiries of refugee returnees. If you were a Syrian refugee who have recently returned to Syria, and need information about services provided or supported by UNHCR, please call 01121812333  Operating...