About this site
Purpose and scope
Syria is Home is an information platform designed and developed by UNHCR to support Syrian refugees abroad and Internally Displaced Persons (IDPs) inside Syria.
Our goal is to provide clear, neutral, and reliable information to help you make informed decisions about your future—whether you are considering returning to your home area, moving to another part of Syria, or remaining where you are.
This website brings together essential updates on:
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Rights and documentation: What papers you need and how to obtain them.
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Services: Where to find healthcare, education, legal aid, and livelihoods support.
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Conditions on the ground: Verified updates on what is the current situation in Syria.
Limitations: While we strive to provide the most current information, the situation in Syria can change rapidly. Availability of services and administrative procedures may differ by location and can change with little notice. This site is for information purposes only and does not constitute legal advice.
UNHCR's position on returns
Returning home is a personal decision that must be voluntary, fully informed, and take place in conditions of safety and dignity.
Every person has the right to decide for themselves if and when to return, based on their own situation, family needs, and the conditions in their specific area.
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Voluntary: The decision must be made freely, without pressure or coercion.
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Informed: You deserve accurate, up-to-date information to weigh your options.
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Safe and Dignified: Returns should only happen when people can go back without fear of physical, legal, or material harm.
UNHCR does not make this decision for you. Our role is to ensure you have the facts you need to decide what is best for you and your family.
Editorial Policy
To ensure this platform remains a trusted resource, we adhere to strict editorial standards:
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Neutrality: Information is presented impartially, focusing on facts rather than opinions.
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Verification: All content is cross-checked by UNHCR field teams and humanitarian partners working on the ground in Syria.
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Regular Updates: We review our content regularly. When significant changes occur, we prioritize updating those sections immediately, and posting an update in the News and Updates section of the website.
Sources and Dating
All information on Syria is Home is sourced from:
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Official government regulations and announcements.
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UNHCR field monitoring and data collection.
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Verified reports from humanitarian partner organizations.
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Contributions from UNICEF and UNRWA, who provide additional insights and updates to ensure comprehensive and accurate content.
Check the Date: Because conditions change, we include a date on critical information cards in the News and Updates section of the website. Please always check this date to ensure the information is still relevant to your situation.
Privacy and Data Protection
Your privacy is a priority. When you use this site, we do not track your personal identity or location unless you explicitly choose to share it (for example, by submitting a specific request).
We are committed to protecting the personal data of the people we serve. Our privacy practices are designed to ensure your safety while allowing us to provide the assistance you are entitled to.
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Why we collect data: We collect personal data—such as your name, family details, and contact information—to verify your identity and ensure that support reaches the right people.
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How we use it: Your information is used strictly to coordinate protection and assistance services. In some cases, necessary data is shared with humanitarian partners (such as other UN agencies or NGOs) solely to deliver this aid.
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Your Biometric Data: Your iris scans and fingerprints are never shared with anyone outside of UNHCR.
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Your Rights: You have the right to access your data, request corrections to inaccurate information, or ask for your data to be deleted if it is no longer needed.
For full details on how we collect, use, and protect your information, please read our